Frequently Asked Questions
Contacting Best Baby Shower Favors and Ordering Questions
Best Baby Shower Favors provides online ordering only.
Most of Best Baby Shower Favors’ products do not require a minimum order amount. Please refer to our product information pages for any exceptions.
We accept Visa, Mastercard, American Express, Discover, and PayPal for purchases. When entering your credit card information, please ensure that your billing name is exactly as it appears on your card.
Sorry, no cash or money orders are accepted at this time.
If you have issues with entering your billing address and/or credit card information please visit our Contact Page.
Sales Tax will be applied for all orders shipped within the state of North Carolina at the current sales tax rate.
After an order is successfully placed, you will receive an email confirmation.
Additionally, once your order has shipped, you will receive an email confirmation containing a tracking number.
If your product is shipped via UPS, you can find out the status of your order at http://www.ups.com or 1-800-pick-ups.
If your product is shipped via USPS, you can find out the status of your order at http://www.usps.com or 1-800-222-1811.
When ordering, please take in processing time --plus-- shipping time.
Step one: Processing time
Non-personalized orders take 1-3 business days (excluding holidays)
Personalized orders take 4-5 business days (excluding holidays)
Personalized glassware takes 2-3 weeks to process (excluding holidays)
Step two: Shipping time
3-5 business days (excluding holidays)
The term "business day" means Monday, Tuesday, Wednesday, Thursday and Friday ONLY. This excludes Saturday and Sunday.
**Please note that during the weeks of December 19, 2011-January 13, 2012, processing, personalization and shipping times will increase beyond Best Baby Shower Favor's normal times. Please keep this in mind when placing your order and allow for enough time for your order to process, personalize, and ship.**
We do not have a physical retail store at this time. Best Baby Shower Favors offers only online retail.
Privacy and Security Questions
Best Baby Shower Favors client's personal information is of upmost importance. Therefore, we have utilized PayPal Services as to provide you a customized and secure experience. Paypal is also identified as a TRUSTe licensee. We have provided a link below to Paypal's Privacy Policy. For further questions or concerns, please go to our Contact Page.
Paypal's Privacy Policy
Best Baby Shower Favors reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.
Absolutely not.
Product Personalization Questions
All personalization orders are non-returnable and non-refundable. Please double-check order when purchasing personalized items. We are not responsible for orders entered incorrectly by the customer. Personalized products can not be replaced unless the item has been misprinted with an error from our side or has been damaged in shipping. Please refer to Best Baby Shower Favors’ policy on damaged orders.
Please type in your initials as you would like them seen on the product.
Example:
Name: Carol Ann Lewis
Single Initial: C
Initials: CAL (First Initial, Middle Initial, Last Initial)
Monogram: CLA (First Initial, Last Initial, Middle Initial)
If you have any questions regarding this, please visit our Contact Page.
Shipping, Returns & Exchange Questions
Best Baby Shower Favors wants you to shop with confidence that you are getting great value that does not "break the bank". We are pleased to announce our lowest price, highest quality guarantee!
Everyday Low Price Guarantee
Best Baby Shower Favors is proud to offer you the lowest prices every day. We have taken advantage of our low overhead and advertising cost, passing these savings straight to you!
We guarantee that you won't find lower price any where else. If you find the exact same product (same manufacturer and offer) on any other retail website, email us on the same day that you placed your order or let us place it for you and we will match that site's price. We do not price match sale or clearance items. Competitor's product must be in stock and ready to ship. If an item includes a free personalized tag, that item will be price matched to the competitor’s price excluding the tag value of $0.35 per tag. The price that will be matched is the order total including shipping.
Highest Quality Products
Best Baby Shower Favors is proud to offer you top of the line baby shower favors and gifts. Our brands are made up from industry leaders such as Kate Aspen, Event Blossom, and Fashioncraft. You will not find this quality with our every day low prices any where else, guaranteed!
Secure Shopping Cart 256-bit Encryption
Best Baby Shower Favors wants you to feel safe when shopping with us. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. This means that your transaction at Best Baby Shower Favors will be safe and secure.
Top Customer Care
Best Baby Shower Favors wants you to have the best experience possible when shopping for life's special celebrations. Feel free to visit our Contact Page to have any questions answered or for help with your order.
Best Baby Shower Favors generally uses UPS and USPS for all shipping needs. On occasion, Best Baby Shower Favors will use other carriers to ship orders if needed.
Best Baby Shower Favors’ shipping carriers mandate that a physical address be provided at time of "checkout." It is the customer's responsibility to provide the correct physical address for shipping. In the event our shipping carriers are unable to deliver your shipment due to incorrect address, your order will be returned to Best Baby Shower Favors. The customer must then provide us the correct shipping address and will be responsible for all reshipping fees associated with re-delivery. Please make sure to double-check your order.
Please visit our Contact Page for an immediate quote on your customized order.
U.S. and Canada Orders
Best Baby Shower Favors is proud to carry only top of the line items for our customers. Please inspect your order thoroughly when you receive it to make sure it meets all your expectations. If you are not satisfied with your order, please contact Best Baby Shower Favors within 2 days of receipt of delivery by visiting our Contact Page. Best Baby Shower Favors will be happy to exchange the item or refund the purchase price (excluding personalized items, edible items, and item numbers that begin with "CC") as long as the item is in it's original condition and packaging.
Please note that Best Baby Shower Favors is not responsible for any costs of return shipment. We also are not responsible for returned shipments that are lost, so please choose a shipper that provides a tracking number for your tracking purposes. Any items that are returned without the approval of Best Baby Shower Favors will not be refunded or returned to the customer. Orders that received free shipping will be credited the total amount minus our costs incurred to ship the order originally.
International Orders
Due to shipping costs and other circumstances, all sales are final on international orders.
U.S. and Canada Orders
Best Baby Shower Favors is proud to carry only top of the line items for our customers. Please inspect your order thoroughly when you receive it to make sure it meets all your expectations. If you are not satisfied with your order, please contact Best Baby Shower Favors within 2 days of receipt of delivery by visiting our Contact Page. Best Baby Shower Favors will be happy to exchange the item or refund the purchase price (excluding personalized items, edible items, and item numbers that begin with "CC") as long as the item is in it's original condition and packaging.
Please note that Best Baby Shower Favors is not responsible for any costs of return shipment. We also are not responsible for returned shipments that are lost, so please choose a shipper that provides a tracking number for your tracking purposes. Any items that are returned without the approval of Best Baby Shower Favors will not be refunded or returned to the customer. Orders that received free shipping will be credited the total amount minus our costs incurred to ship the order originally.
International Orders
Due to shipping costs and other circumstances, all sales are final on international orders.
If you receive a damaged item from Best Baby Shower Favors, please do not hesitate to visit our Contact Page with your original invoice number within 2 days of receipt of your order. Our policy is to address each case individually and determine how/if we will send out a replacement at no charge. We will only replace damaged items with the exact same product style number from the original order.
Personalized products can not be replaced unless the item has been misprinted with an error from our side or has been damaged in shipping. Best Baby Shower Favors will not be held responsible for products entered incorrectly by the customer.
Although we cannot guarantee to get this corrected in time, we will try our best to have the carrier intercept the package. If they are able to do so, the shipping information can be changed to the correct information. There is a charge for the carrier to intercept a package, and this charge will be passed on to the customer, unless the error was made by Best Baby Shower Favors.
Due to each country's laws and taxes being different, the destination country's Duties and Taxes are not charged by Best Baby Shower Favors and will be due at time of delivery.
If you have any questions regarding these duties and taxes for your country, try searching Google for "customs duties and taxes for _______" (insert your country in the blank), or by contacting UPS or FedEx.
For items that can melt, including candles and edibles items, please use your best judgment when choosing your shipping options. Best Baby Shower Favors, during the hotter months of April-September, recommends expedited shipping to circumvent the risk of melting.
Best Baby Shower Favors does not assume any risk or responsibility for melted items.

