How do I return my personalized order purchased through Best Baby Shower Favors?

All personalization orders are non-returnable and non-refundable. Please double-check order when purchasing personalized items. We are not responsible for orders entered incorrectly by the customer. Personalized products can not be replaced unless the item has been misprinted with an error from our side or has been damaged in shipping. Please refer to Best Baby Shower Favors’ policy on damaged orders.